Last updated: October 1, 2026
1. Who We Are
Wenzhou MetaCloud Network Technology Co., Ltd. ("MetaCloud", "we", "us") provides overseas social media management and digital marketing services to business clients, including mainland Chinese enterprises expanding into international markets.
2. Information We May Process
Depending on the services used, we may process business account information, authorized social media account identifiers, access tokens or refresh tokens, campaign and analytics data, submitted lead information, support requests, uploaded media assets, and system audit information.
3. How We Obtain Platform Data
Where supported, users connect their own business assets through official OAuth or other platform-provided authorization mechanisms. MetaCloud does not ask clients to disclose their social media passwords for API-based connections.
4. Purposes of Processing
- To publish and schedule authorized content;
- To manage advertising and campaign reporting;
- To aggregate engagement, lead and analytics information;
- To provide client reports and operational dashboards;
- To protect accounts, prevent misuse and maintain audit logs;
- To comply with contractual and legal obligations.
5. Data Minimization and Access
We seek to request and process only the permissions and data reasonably necessary to provide the requested service. Access is restricted according to role and client workspace.
6. Data Sharing
We do not sell personal data. We may share information with platform providers, infrastructure vendors and service providers only where needed to operate the service, comply with law, or fulfill contractual obligations.
7. Retention
Data is retained only for as long as reasonably necessary for service delivery, security, reporting, contractual obligations and applicable legal requirements. Clients may request deletion subject to legitimate retention requirements.
8. Security
We use administrative and technical controls such as access restrictions, authentication, audit logging, encrypted transport and secure credential handling. No system can guarantee absolute security.
9. International Processing
Because our services support international platforms and global marketing activities, information may be processed across jurisdictions subject to applicable contractual, platform and legal safeguards.
10. Your Choices
Authorized users can revoke platform access through the relevant platform or by disconnecting an integration where available. Data deletion requests can be submitted through our Data Deletion page.
11. Contact
For privacy inquiries, use our Support Center. Before production API review, MetaCloud will publish the applicable business support email and domain contact information on this website.
中文摘要
温州麦塔云网络科技有限公司为中国企业提供海外社交媒体运营与数字营销服务。平台在获得客户官方授权后，仅在提供服务所必需的范围内处理账号标识、授权令牌、内容、广告、线索及分析数据。我们不要求客户向平台提供其社交媒体账号密码，不出售个人数据，并提供撤销授权及数据删除申请机制。